Privacy Policy

Introduction

System Design Mentor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interactive system design learning platform.

Please read this Privacy Policy carefully. By accessing or using System Design Mentor, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Use our interactive features
• Participate in contests or promotions
• Sign up for our newsletter
• Request customer support
• Otherwise communicate with us

The personal information we collect may include:

• Name
• Email address
• Profile picture
• Social media account information (when you sign in using social media)
• Any other information you choose to provide

Usage Information

We automatically collect certain information about your device and how you interact with our platform, including:

• Device information (such as your IP address, browser type, operating system)
• Usage patterns (pages visited, time spent on pages, links clicked)
• Performance data (load times, errors)
• System design solutions you create
• Evaluation results and feedback

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our platform
• Create and manage your account
• Process and complete transactions
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and requests
• Provide customer service and support
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our platform
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights and property of System Design Mentor and others

How We Share Your Information

We may share your information in the following circumstances:

• With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
• For legal purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With your consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for various purposes, including to:

• Keep you signed in
• Understand how you use our platform
• Remember your preferences
• Improve your experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Although we will do our best to protect your personal information, transmission of personal information to and from our platform is at your own risk. You should only access our services within a secure environment.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information under certain conditions.
• Restriction of processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Object to processing: You have the right to object to our processing of your personal information under certain conditions.
• Data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@systemdesignmentor.com

Address: 123 Design Street, San Francisco, CA 94103, USA